Privacy Policy

Summary At a Glance

This summary highlights the key points of our Privacy Policy. It is not a substitute for the full policy below, but it gives you a fast picture of how Furever Fit handles your data.

• What Furever Fit does. Furever Fit is a pet food and product scanner. You scan a label or barcode and we return general information about ingredients and potential health or safety concerns to help you make informed choices for your pet.
• No location tracking. Furever Fit does not collect or use precise location data. We do not access GPS, do not track routes or movement, and do not collect geolocation about you or your pet.
• No fitness or wearables. Furever Fit does not track human fitness, does not track pet activity, and does not connect to wearables, fitness trackers, or health-monitoring devices.
• No sale of personal information. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
• No AI training on your content. We do not use your account information, scan history, photos, or pet profile content to train third-party generative AI models.
• You control your account. You can request deletion of your account from inside the app or at https://www.fureverfit.app/delete-account. Subject to limited retention required by law, security, fraud prevention, or accounting, we will delete your account and associated personal data.
• Questions? Email privacy@fureverfit.app.

1. Scope of This Policy

This Privacy Policy (“Policy”) describes how Clinical Data Abstraction Services, LLC, a Florida limited liability company (“CDAS,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you use the Furever Fit mobile application, website, and related online services (collectively, the “Service”).

This Policy applies to information we collect from and about users of the Service. It does not apply to information collected by third parties through their own websites, applications, or services, even if those services are linked from the Service. By using the Service, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, please do not use the Service.

2. Information We Collect

We collect only the information needed to operate the Service, keep your account secure, and deliver the scanning features you request. The categories below describe the kinds of information we may collect.

2.1 Account Information

When you create an account, we collect information you provide directly, such as your name, email address, password (stored in hashed form), account preferences, and authentication identifiers.

2.2 Pet Profile Information

You may choose to add information about your pet, such as name, species (for example, dog or cat), breed, age, weight, sex, dietary preferences, allergies or sensitivities, and notes you write yourself. You decide what to enter; none of this information is required to use the basic scanning features.

2.3 Scanned Product and Ingredient Data

When you scan a pet food or product label, we collect information related to the scan, such as the captured photo or barcode, recognized text or product identifier, the product or ingredients we matched, the safety information we returned, and the date and time of the scan. We may store a history of your scans inside your account so you can look them up later.

2.4 User Content

You may submit content such as photos of products, comments, ratings, support messages, or other materials. We collect this content and associated metadata (for example, the time it was created within the Service).

2.5 Device and Technical Information

We automatically collect technical information about the device and software you use to access the Service, such as device model, operating system and version, app version, language, time zone, crash logs, and diagnostic data. This information helps us operate, secure, and improve the Service.

2.6 Usage Information

We collect information about how you interact with the Service, such as features you use, screens you view, scans you perform, and actions you take. We use this information to understand product usage and improve the Service.

2.7 Payment Information

If you purchase a subscription, payment is processed by Apple or Google through their respective app stores. We do not receive or store your full payment card information. We may receive limited transaction information (for example, transaction identifier, subscription status, and renewal status) from the app store.

2.8 Communications

When you contact us by email, fill out a form, or otherwise communicate with us, we collect the contents of your message and any attachments, along with your contact information.

2.9 Information We Do Not Collect

Furever Fit does not collect or use precise location data, GPS coordinates, routes, or geolocation. The Service does not collect human or pet fitness, activity, step count, heart rate, or similar biometric data. The Service does not connect to wearables, fitness trackers, or health-monitoring devices. We also do not knowingly collect personal information from children under 13 (see Section 16).

2.10 Categories of Information at a Glance

3. How We Collect Information

We collect information through the following methods:

• Directly from you, when you create an account, build a pet profile, scan a product, contact support, or otherwise submit information.
• Automatically, through your device and the Service, including device, technical, and usage information described above.
• From the app store, in connection with subscription purchases and renewals.
• From service providers, such as analytics, crash reporting, and authentication providers acting on our behalf.

4. How We Use Information

We use the information we collect to operate, secure, and improve the Service. Specifically, we may use information to:

• Provide the core scanning features, including processing scans of pet food and product labels and returning ingredient and safety information.
• Create, maintain, and secure your account, including authentication, fraud prevention, and abuse detection.
• Personalize scan results based on your pet profile, such as flagging ingredients relevant to a known sensitivity you entered.
• Maintain your scan history within your account so you can look up past scans.
• Provide customer support and respond to your questions or feedback.
• Send service-related communications, such as account, security, and policy notices.
• Send optional product updates and educational content if you opt in to marketing communications.
• Process subscription purchases and renewals through the applicable app store.
• Monitor, troubleshoot, and improve the Service, including by analyzing aggregate usage patterns.
• Improve our ingredient and product database, scanning models, and safety classifications, using internal techniques described in Section 8.
• Comply with legal obligations, enforce our Terms of Use, and protect the rights, safety, and property of CDAS, our users, and others.

5. Legal Bases for Processing

Where applicable law (such as in the European Economic Area or United Kingdom) requires us to identify a legal basis for processing your personal information, we rely on the following legal bases:

• Performance of a contract to provide the Service and its features.
• Legitimate interests to operate, secure, and improve the Service, prevent fraud and abuse, and communicate with you about the Service.
• Consent for optional features such as access to your camera, photo library, push notifications, and marketing communications. You can withdraw consent at any time.
• Compliance with legal obligations to comply with laws, regulations, and lawful requests.

6. How We Share Information

We share your information only as described in this Policy. We may share information with:

• Service providers we engage to operate the Service, such as cloud hosting, authentication, analytics, crash reporting, customer support, and email delivery providers. These providers act on our behalf and are bound by appropriate confidentiality and data protection terms.
• App stores (Apple and Google), in connection with installation, subscriptions, and platform requirements.
• Legal and regulatory authorities, where we reasonably believe disclosure is required to comply with law, respond to lawful requests, enforce our agreements, protect our rights and property, or protect the safety of users or the public.
• Successors in interest, in connection with a merger, acquisition, sale of assets, financing, or similar transaction, subject to confidentiality and to the protections in this Policy.
• With your consent, in any other case where you direct us to share information.

We do not share your personal information with advertisers or data brokers for their own marketing purposes.

7. No Sale of Personal Information; No Cross-Context Behavioral Advertising

We do not sell your personal information for money or other valuable consideration. We do not share your personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), the Florida Digital Bill of Rights (“FDBR”), or comparable laws in other US states.

8. Artificial Intelligence and Machine Learning

Furever Fit uses internal artificial intelligence and machine learning techniques to recognize labels and barcodes, match scanned products to our database, classify ingredients, and surface potential safety concerns. We may use de-identified or aggregated data to improve those internal models, our ingredient database, and our safety-flag logic.

We do not use your account information, pet profile, scan history, photos, or other user content to train third-party generative AI models, and we do not provide that information to third parties for that purpose. Where we engage third-party AI service providers to support specific Service features (for example, image recognition), they are bound by contracts that prohibit using your information to train their general models.

9. Cookies, SDKs, and Analytics

Our website may use cookies and similar technologies for essential functions, security, preferences, and analytics. Our mobile app may use software development kits (“SDKs”) for analytics, crash reporting, authentication, and similar operational purposes. We do not use cookies or SDKs for cross-context behavioral advertising. Where applicable, you can manage cookie preferences through your browser settings, and you can manage operating system tracking and analytics permissions through your device settings.

10. Data Retention

We retain personal information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and the purpose for which it was collected. When you delete your account, we will delete or anonymize personal information associated with your account within a reasonable period, except for information we are required or permitted to retain for limited purposes such as legal, security, fraud prevention, accounting, or audit purposes (see Section 11).

11. Account Deletion and Data Removal

You can request deletion of your account at any time through one of the following methods:

• In the app:open Settings, then choose “Delete Account” and confirm.
• On the web: visit https://www.fureverfit.app/delete-account and follow the prompts.
• By email: write to privacy@fureverfit.app from the email address associated with your account.

We delete your account and associated personal data, except for limited data retained for legal, security, fraud prevention, or accounting purposes. Deleting your account does not cancel your Apple or Google subscription; you must cancel those separately through your App Store or Google Play account. For more detail, please see our Account Deletion Policy.

12. Your Privacy Rights (General)

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete personal information.
• Delete your personal information, subject to limited exceptions.
• Receive a copy of certain information in a portable format.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority where applicable.

You can exercise these rights by emailing privacy@fureverfit.app. We will respond within the time required by applicable law and may need to verify your identity before fulfilling your request.

13. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), gives you specific rights regarding your personal information, including the rights to know, delete, correct, and limit use of certain sensitive personal information, and to opt out of sale or sharing of personal information.

We do not sell your personal information and we do not share it for cross-context behavioral advertising. Because we do not engage in those activities, no opt-out is required. To exercise your other CCPA/CPRA rights, email privacy@fureverfit.app. We will not discriminate against you for exercising your rights. You may also designate an authorized agent to make a request on your behalf, subject to verification.

14. Florida Privacy Rights (FDBR)

If you are a Florida resident, the Florida Digital Bill of Rights (“FDBR”) may give you rights regarding your personal information, including the rights to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of certain processing such as targeted advertising, sale, and certain profiling.

We do not sell your personal information, do not engage in targeted advertising, and do not engage in profiling that produces legal or similarly significant effects. To exercise your other FDBR rights or appeal a decision regarding a request, email privacy@fureverfit.app.

15. Other US State Privacy Rights

Residents of other US states with comprehensive privacy laws (such as Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and others) may have similar rights to access, correct, delete, port, and opt out of certain processing. We honor these rights to the extent required by applicable law. To exercise your rights, email privacy@fureverfit.app.

16. Children's Privacy (COPPA)

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact privacy@fureverfit.app and we will take reasonable steps to delete the information. If you are the parent or legal guardian of a child under 13, do not allow the child to create an account or use the Service.

17. International Users

The Service is operated from the United States. If you access the Service from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to the United States.

18. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit, access controls, and monitoring. No method of transmission or storage is fully secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly of any suspected unauthorized access by emailing privacy@fureverfit.app.

19. Third-Party Services and Links

The Service may contain links to third-party websites, services, or content that we do not own or control. This Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit. We are not responsible for the content, privacy practices, or actions of third parties.

20. Mobile App Permissions

The Furever Fit mobile app may request the following permissions on your device. You can manage these permissions at any time through your device settings.

20.1 Camera (Required for Scanning)

Furever Fit requires access to your device camera to scan pet food and product labels and barcodes. Without camera access, the core scanning features will not function. The camera is used only when you actively initiate a scan or take a photo within the Service.

20.2 Photos and Photo Library (Optional)

You may grant access to your photo library so you can upload an existing image of a label or product instead of taking a new photo. This permission is optional. We access only the images you specifically choose to upload.

20.3 Notifications (Optional)

You may grant permission to receive push notifications, such as scan reminders, account or security alerts, and product updates. This permission is optional, and you can disable notifications at any time in your device settings or within the app.

20.4 No Location Permissions

Furever Fit does not request location permissions. We do not access GPS, do not request “While Using” or “Always” location, and do not collect any precise or approximate location information. If your device or operating system displays a system-level location indicator, it is not initiated by Furever Fit.

20.5 No Microphone, Contacts, Health, or Motion Permissions

Furever Fit does not request access to your microphone, contacts, health data (such as Apple HealthKit or Google Health Connect), motion or fitness data, or wearables. We do not connect to fitness trackers or activity-monitoring devices.

21. Push Notifications and Marketing Communications

We may send you service-related communications, such as account, security, transactional, or policy notices. These communications are part of the Service and you generally cannot opt out of them while you have an active account.

We may also send optional product updates, educational content, or marketing emails if you opt in. You can opt out at any time by following the unsubscribe link in any marketing email or by emailing privacy@fureverfit.app. You can disable push notifications at any time through your device settings or in-app preferences.

22. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Effective Date” at the top of this Policy and post the updated Policy within the Service or on our website. If changes are material, we will provide additional notice as required by law, such as by email or in-app notice. Your continued use of the Service after the updated Policy becomes effective constitutes your acceptance of the changes. If you do not agree, please stop using the Service and delete your account.

23. Contact Us

If you have questions about this Policy or our privacy practices, or if you wish to exercise a privacy right, you can contact us at:

Clinical Data Abstraction Services, LLC
Attn: Privacy / Furever Fit
6186 9th Avenue Circle NE
Bradenton, Florida 34212
Manatee County, Florida, USA
Email: privacy@fureverfit.app
Web: https://www.fureverfit.app/delete-account

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